telophase | *sigh*

Yet another person somewhere on campus has inexplicably added our network printer to their printer list. I now have fifteen copies of a letter, plus a printer test page, and can reconstruct the sequence of events as such:

*adds completely random printer when setting printer up, for no apparent reason*

*prints*

"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*
"Hey, it's not printing!" *tries to print again*

*calls help desk* "I need to report a broken printer."

Help desk: "Try printing a test page. This is how you do it (explains steps)."

*prints* "Nope, still not printing."

Help desk: "We'll create a ticket and send someone out. Thanks."

===========

The person has their name at the bottom of the letter, so I emailed them and let them know there are fifteen copies of their letter in the library systems office, and if they don't need them, I'll just toss them. It's possible that the help desk correctly diagnosed their problem and walked them through setting up the correct printer, but we'll see.

Flat | Top-Level Comments Only

Have you tried hitting it with a really big stick?

...

The printer I mean.

The printer itself has been behaving quite well, at least compared to my former printer which would refuse to let me change the ink cartridge despite my prints coming out blank because there was no ink left.

Users, on the other hand ... well, if it weren't that we occasionally get some interesting letters that I WOULD TOTALLY NEVER READ, a big stick would be a quite tempting option.

Oh, man.

Thank goodness our printers aren't set up to be easily found.... *is suddenly grateful for the rigmarole that setting up a new student worker's access to the printer is*

Edited 2009-11-20 14:09 (UTC)

The various departments here are indicated on the printer server with three letters, so I can see where it would be easy to get the wrong one accidentally. I'm just not sure why someone who isn't aware of how to set one up properly would set it up themselves - they'd be confronted with a list of nonsense, and it's probably be easier to call the help desk and say "Hey, what's my printer name?". Oh well. I should never underestimate users.

We assume that you restrained yourself from starting the letter "Hey, schmuck"---or at most typed it and deleted it...

The actual letter I sent was a nice, breezy email with the impression of being carelessly tossed off, just to let them know that the printer of that name was in the library systems office and to let me know if he wanted all fifteen copies of his letter or should I just toss them?

The "Hey, schmuck" was implied. :)

ETA; It now occurs to me that I should have dropped them in campus mail to him and sent the email to let him know. I shall do that next time someone prints to us, I believe. XD

Edited 2009-11-19 20:24 (UTC)

It now occurs to me that I should have dropped them in campus mail to him and sent the email to let him know. I shall do that next time someone prints to us, I believe. XD

Oh yes. Yes, yes. Perfect.

sigh

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